My name is Jordan Greenwood, and I’m a customer-focused IT Service Professional.
What I Bring to the Table
11+ Years of Customer Service
My 11+ years in customer support have honed my ability to listen, understand, and find solutions. I combine empathy with practical knowledge to deliver the kind of support that builds trust and gets results.
7+ Years of IT Support
My 7 years in IT support have equipped me with the skills to troubleshoot effectively and find the right solutions for your tech needs. I’m committed to providing reliable support that helps you minimize downtime and maximize productivity.
4 Fortune 500 Companies
This has given me firsthand experience with large-scale operations, cutting-edge technologies, and industry best practices. This exposure translates to efficiency, adaptability, and a solutions-oriented mindset.
My Technological Posts
Installing NGIX Proxy Manager on Ubuntu Server
NGIX Proxy Manager is a piece of software that looks at the URL and sends the traffic to the correct server within […]
Proxmox: Qemu-guest-agent
The QEMU agent allows Proxmox to talk to your virtual machine. It allows for safer shutdowns, easier backups and snapshots, VM management, […]
Downloading and Configuration of Ubuntu Server 22.04.4
Downloading Ubuntu Server 22.04.4 Streamline your learning process! I’ll start with a detailed guide on downloading and setting up Ubuntu Server 22.04 […]
Proxmox: Remove the “You do not have a valid subscription for this server.”
Every time that you log into Proxmox, you get a warning. “You do not have a valid subscription for this server.” I […]
Proxmox: Expanding the local storage
You may notice that your hard drive on your Proxmox server is split into 2 different volumes, “local” and “local-lvm”. For me, […]
Proxmox Baby Steps
To optimize my Proxmox server setup, I’ve compiled a checklist of essential tasks and best practices. This list includes supporting articles for […]